Privacy Policy

Last updated: October 1, 2024

1. Introduction

Welcome to Scheffey Marketing & Communications (“we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website scheffey.com, or use any of our services.

By accessing or using our website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Data

We collect information that you voluntarily provide to us when you register on the website, place an order, subscribe to a newsletter, or fill out a form. This may include:

• Identity Data: first name, last name, username, or similar identifier
• Contact Data: email address, telephone numbers, mailing address
• Financial Data: payment information (where applicable)
• Profile Data: your preferences, feedback, and survey responses
• Any other information you provide to us directly

2.2 Automatically Collected Data

When you visit our website, we may automatically collect certain data such as:

• Technical Data: internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website
• Usage Data: information about how you use our website, products and services
• Marketing and Communications Data: your preferences in receiving marketing from us and our third parties and your communication preferences

This information helps us understand how users interact with our website and improve our services.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following ways:

• To register you as a new customer
• To process and deliver your order
• To manage our relationship with you
• To personalize your experience on our website
• To improve our website, products, and services
• To communicate with you (for customer support, updates, marketing)
• To recommend products or services which may be of interest to you
• To comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. However, we may share information with third parties that help us operate our website, conduct our business, or serve you, as long as those parties agree to keep this information confidential.

We may also disclose information:

• To comply with legal requirements
• To protect our rights and the safety of others
• In the event of a merger, acquisition, or asset sale

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

7. Cookies and Tracking Technologies

Our website may use “cookies” to enhance user experience. Cookies are small files that a site or its service provider transfers to your device through your web browser, enabling the site’s systems to recognize your browser and capture certain information.

You may choose to disable cookies through your browser settings, but this may affect your experience on the site.

8. Your Legal Rights

Depending on your location, you may have the following rights regarding your personal information:

• Request access to your personal data
• Request correction of your personal data
• Request the erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

If you wish to exercise any of these rights, please contact us using the information provided in the “Contact Us” section.

9. SMS Communications

We may send you SMS (text) messages as part of our marketing services, customer support, or operational communications. These messages may include:

• General relationship communications
• Promotional offers and updates
• Appointment reminders
• Service notifications
• Account alerts

9.1 Consent

By providing your mobile phone number and opting into our SMS communications, you consent to receive text messages from us. You can opt out of these messages at any time by replying “STOP” to any message you receive from us.

9.2 Frequency

The frequency of SMS messages may vary depending on your interactions with us and the types of communications you’ve opted into. We strive to limit the number of messages to avoid overwhelming our clients.

9.3 Message and Data Rates

Message and data rates may apply to SMS communications you receive from us. Please check with your mobile service provider for details on potential charges.

9.4 Opt-Out and Support

To opt out of SMS communications, reply “STOP” to any message you receive from us. For support, contact us using the information provided in the “Contact Us” section.

9.5 SMS Data Collection and Use

When you opt into our SMS communications, we collect and store your mobile phone number. This information is used solely for the purpose of sending you the requested SMS communications and is not shared with third parties for marketing purposes.

9.6 Security of SMS Communications

While we take reasonable steps to protect the information transmitted via SMS, please be aware that SMS communications are not encrypted and may not be as secure as other forms of communication.

10. Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

11. Changes to the Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last updated” date at the top of this privacy policy.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Scheffey Marketing & Communications
Email: info@scheffey.com
Phone: 717-569-8274
Address: 1837 William Penn Way, Suite 101, Lancaster, PA 17601